Last Updated: November 1, 2023
Welcome to IceStars.ca! Before you start shopping for the coolest figure skating apparel, please take a moment to review our terms and conditions. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. We reserve the right to update, change, or replace any part of these terms at our discretion. It is your responsibility to check this page periodically for changes.
2. Products and Pricing
a. Product Information: We make every effort to accurately display the colors and details of our products on the website. However, we cannot guarantee that your device’s display will accurately reflect the actual colors.
b. Pricing: All prices are listed in Canadian dollars (CAD) unless otherwise stated. Prices are subject to change without notice, and we reserve the right to modify or discontinue any product at any time.
3. Orders and Payments
a. Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be fraudulent.
b. Payment: We accept payments through Interac, PayPal, Stripe or cash. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.
4. Shipping and Delivery
a. Shipping Costs: Shipping costs are calculated based on your location and the selected shipping method. The total cost, including shipping, will be displayed before you complete your purchase.
b. Delivery Times: We strive to process and ship orders promptly. However, delivery times may vary based on your location. International orders may be subject to customs clearance procedures, which can cause delays beyond our control.
c. Taxes and Duties: International customers are responsible for any customs duties or taxes imposed by their respective countries.
5. Returns and Exchanges
a. Return Policy: We accept returns within 5 days of the delivery date. Please refer to our “Returns and Exchanges” page on the website for detailed instructions.
b. Exchanges: If you wish to exchange a product, please contact our customer service team for assistance.
6. Privacy and Security
a. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
b. Security: We implement reasonable security measures to protect your information. However, we cannot guarantee the security of your data during transmission over the internet.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the province of British Columbia, Canada.
Contact Information:
IceStars
shine@icestars.ca
Thank you for shopping with us! Enjoy your professional figure skating apparel, and happy skating!